Latest News

UK water companies are urging their customers to save water as the country faces high temperatures and some water suppliers are struggling to keep up with a 25% increase in demand. In Jersey, the Island’s reservoirs are in a healthy position being 90% full, ahead of this time last year by approximately 30 million litres. […]

Jersey Water has released its Preliminary Financial Results for 2017. The Company is reporting a profit for the year of £3.3 million. Water quality for 2017 remained very good with an overall compliance rate of 99.98%. The Company invested £3.3 million in the Island’s water infrastructure. Turnover for the year increased by 1.5% to £15.96 […]

Jersey Water is urging Islanders to check their properties for water leaks, particularly outside taps, empty buildings, out-houses or farm buildings. Following this week’s freezing conditions the Company has seen a notable increase in the demand for water overnight, following the thaw that is likely to be from small leaks on private pipe work at […]

Due to the deteriorating weather conditions we have taken the decision to close our Customer Services & Administration Offices. Our Emergency Response line will however be manned 24/7 so if you need us, we will be there, whatever the weather!        

During the past 12 months Jersey Water employees have worked hard to support local Mental Health charity Mind Jersey. These fundraising efforts have coincided with a commitment that the utility has given to recognise the importance of supporting all staff in maintaining good mental health and wellbeing and has led to a partnership with Mind […]

Jersey Water has today published its 2018 charges for water. From April, prices for water and standing charges will increase by 2.75%. This is the equivalent of 3 pence per day for the average household and is below September RPI of 3.1%. Helier Smith, Chief Executive at Jersey Water said: “We have a policy of […]

Jersey Water has announced that it has reached agreement to purchase De La Haye Plant Limited, a haulage and water tankering business operating in Jersey.  Completion of the acquisition is subject to approval from the Channel Islands Competition and Regulatory Authorities (CICRA). De La Haye Plant Limited is a well-established local company operating a fleet […]

Jersey Water has seen its 5th successful bursary applicant Sean Mitchell, graduate with a First Class Honours Degree in MEng Mechanical Engineering with Mechatronics from Newcastle University.  Sean will soon be embarking on a career with one of the world’s leading engineering and scientific technology companies, Renishaw, in Bristol. The Jersey Water bursary scheme started […]

Jersey Water is asking its customers to rate the quality of service they receive from the company as part of a new customer satisfaction survey launched today. The company has recently joined the UK’s Institute of Customer Service’ and has commissioned it to benchmark the Company against other UK utilities and organisations. The survey is […]

We replace your water meter every 3 to 7 years, we currently have a team out and about completing this work and will be out until 9pm, making the most of the light evenings while we can. If you should have any queries please do not hesitate to contact us on 707300.