Latest News

Jersey Water has achieved an industry leading score for customer service following a recent national survey. Compared to the latest UK Customer Satisfaction Index (UKCSI)*, the results show that Jersey Water is one of the most highly rated organisations for customer satisfaction out of 272 companies across 13 sectors and industries. Scoring 82.7 (out of […]

Jersey Water has today announced the sale of its head office at Westmount Road to the Public of the Island. The Company will vacate the premises, that they have occupied since the late eighties, over the course of 2022 to make way for the construction of the Island’s new hospital. Jersey Water’s corporate services teams […]

Jersey Water has made 11 recommendations for meeting the water supply needs for Jersey until 2045 and beyond.The Water Resources and Drought Management Plan aims to address an expected deficit in water supplies over a 25-year period caused by climate change and a rising population and is hoping islanders will engage in the process of […]

Jersey Water has pledged to help raise £10,000 towards the JSPCA Coronavirus Emergency Appeal. Each year, employees at the company support a chosen charity by holding various social events, quiz nights and the very popular Hydration Stations at festivals and events such as Out There and The Weekender. For the first time, Jersey Water will […]

This World Refill Day (16th June 2021) Jersey Water and Plastic Free Jersey would like to announce the launch of ‘Refill Jersey’ a campaign urging the Jersey public to Choose to Reuse wherever they eat, drink and shop in order to cut down on plastic pollution. Refill originated as a grassroots movement to help reduce […]

Jersey Water has published a specially commissioned children’s story book ‘Water is all around me’. In the story, a little girl called Lucy and her friend Colin the Crab discover why water is so special and how important it is they protect it. The book is aimed primarily at three- to five-year-olds but the message transcends […]

Natalie Passmore, Finance Director at Jersey Water has been awarded the coveted Chartered Director status by the Institute of Directors (IoD). The IoD Chartered Director is an exclusive qualification under Royal Charter for the world’s best directors. To qualify candidates undertake a stringent application process, they need to have passed the IoD Certificate and Diploma […]

Jersey Water has appointed its first board apprentice Louise Clayson, as part of the Government of Jersey’s Inspiring Women into Leadership and Learning (I WILL) initiative. This local programme facilitated by the not-for-profit organisation ‘Board Apprentice’ provides hands-on board experience for successful applicants and is an opportunity for boards to focus on succession planning, diversity, […]

Jersey Water has recently completed an extension of their water mains network in St Peter. The Company invested a total of £380,000 and approximately 3,498-man hours into the project which was instigated by customers in the affected PFAS catchment (north of the Airport) requesting for the mains network to be extended into their area. A […]

Jersey Water is raising awareness of the potential hazards associated with under-used water systems in commercial premises, with the forthcoming easing of the Government of Jersey COVID-19 Winter Strategy. The Company has published information for commercial property owners and managers which may assist them as they begin preparations to re-open their buildings safely. This does […]