Latest News

From 00:01 on Friday 26 August, Jersey Water are bringing in a Hosepipe Ban (also known as a Temporary Use Ban) for all domestic customers. Commercial and business customers are excluded from the restrictions, however the Company requests that when water is used for commercial purposes it is used sparingly and carefully.  Although the formal restrictions […]

Jersey Water have teamed up with Ocean Culture Life to deliver a series of educational workshops in person and virtually, to inspire the next generation to protect the Island’s water sources. The aim is to raise awareness of how precious water is, in any form whether it’s the ocean, reservoirs, streams or drains and why […]

A successful partnership between four leading local organisations (Jersey Water, Jersey Electricity, National Trust for Jersey, and Jersey Trees for Life) has come to an end with the completion of Le Mourier Valley Restoration Project. 4,300 trees were planted, over three years thanks to countless volunteers and £40,000 donated jointly by Jersey Water and Jersey […]

Jersey Water has submitted a planning application to install the island’s first permanent water refill station, making it easier for people to refill from the public water supply and reduce single-use plastic bottle waste. It is proposed that the station will be located at the Weighbridge near the pétanque pitches. The area was chosen for […]

Jersey Water has published its Annual Report and Financial Statements and its Water Quality Report for the year ended 30 September 2021. The Company is reporting a profit before tax of £6.691 million up by £3.451 million on the prior year. The increase in profit is mainly attributable to the £2.144 million profit on the […]

Jersey Water employees have raised £21,824 for two Jersey animal charities; £1,100 donated to Jersey Hedgehog Preservation Group and £20,724 to JSPCA. In 2020 Jersey Water employees chose the JSPCA as their chosen charity for the year and, for the first time, decided that they would also donate to a second charity, the Jersey Hedgehog […]

Charges for water will increase by approximately 3.5% from January 2022 as Jersey Water responds to upward pressures on costs. The price rise means average household water bills will increase by approximately 3 pence per day. The increase, which is just above the current published Jersey RPI of 2.9%, is the first to exceed RPI […]

Jersey Water has announced 100% compliance in its water quality results for the 2021 business year. There were no instances of pesticides and nitrates exceeding the regulatory limits in treated water. In addition, the bacteriological compliance of water leaving the treatment works and treated water reservoirs achieved 100%. For the eighth consecutive year, Jersey Water […]

Jersey Water has achieved an industry leading score for customer service following a recent national survey. Compared to the latest UK Customer Satisfaction Index (UKCSI)*, the results show that Jersey Water is one of the most highly rated organisations for customer satisfaction out of 272 companies across 13 sectors and industries. Scoring 82.7 (out of […]

Jersey Water has today announced the sale of its head office at Westmount Road to the Public of the Island. The Company will vacate the premises, that they have occupied since the late eighties, over the course of 2022 to make way for the construction of the Island’s new hospital. Jersey Water’s corporate services teams […]