Latest News

Jersey Water has installed another outdoor community water refill point, as part of its long-term plans to build an Island-wide network. Located in the heart of St John’s Village, the new fountain is thanks to a collaboration between the water utility and a local trust, which helped fund its installation. Unveiling the new refill point, […]

The public, the Government and Jersey Water are fundamentally all focused on the critical need to understand and address the challenges and risks posed by PFAS pollution in the Island. While the environmental impact of these man-made chemicals goes beyond water, we are committed to playing a key role in identifying and implementing solutions to treat PFAS, so that we can maintain the safety of the mains supply and Islanders’ confidence in its quality. As the Government of Jersey moves forward with introducing specific regulatory standards for PFAS, […]

The Government of Jersey’s announcement to introduce specific regulatory standards for PFAS in drinking water is a positive and necessary step that aligns with our longstanding support for PFAS regulation for the Island. Since 1989, we have proactively monitored PFAS levels in the water supply. We adopt a precautionary approach by following the standards set […]

Today, Jersey Water has responded to and repaired a burst water main in the area of Rouge Bouillon, near the bottom of La Pouquelaye.  Jersey Water is now actively working with the Infrastructure Department, the emergency services and other utilities to assess the immediate vicinity. The appropriate agencies are assessing damage to a nearby building […]

Consistently high levels of water quality and customer service, combined with a drive to deliver operational efficiencies, have led to a solid year of operational performance and a strengthening financial position for Jersey Water. The utility’s annual report for October 2023 to September 2024, published today, details Jersey Water’s operational and financial results for the […]

Drinking water remains fully compliant with Jersey, UK and EU regulations for PFAS, pesticides and nitrates People in Jersey can be assured that their drinking water remains among the best in the world, according to water quality results published today by Jersey Water. In its annual water quality report, the utility shares overall results from […]

Jersey Water has closed both Queen’s Valley and Val de la Mare reservoirs to the public, as a safety precaution in preparation for incoming Storm Darragh. From lunchtime on Friday 6 December, access to both sites will not be possible until further notice. The utility has taken the decision to close the reservoirs to visitors […]

Jersey Water has been shortlisted for an Investors in People award for leadership and management. The utility is one of five companies to be chosen by the organisation that assesses companies around the world for people management, employee engagement, and workplace culture. For this award, Investors in People also selected global accountancy firm Deloitte LLP, […]

Less than 24 hours after new signs were erected at Queen’s Valley reservoir, they have been ripped down and removed, prompting Jersey Water to appeal for their return. The signage, that was put in place earlier this week, asked the public not to feed wildlife at the reservoir, due to the potentially negative impact it […]

During this week’s National Customer Service Week, Jersey Water is proud to announce its industry leading customer service results from its latest business benchmarking survey. Conducted annually on Jersey Water’s behalf by the Institute of Customer Service, the survey invites feedback from customers about their experiences with the water utility. This year’s results once again […]