Closing your account

If you no longer need a customer account with us because you are leaving the island, moving in with someone else or moving into a property with a private water supply, you will need to complete this form.

Account number

We only need the first six digits of your account number e.g. 123456. Your account number can be found on your water bill

Are you closing a personal or business account?*

If you are not closing an account for a limited company, select ‘personal’

Personal

Business

Limited company name*

Contact name*

Registration number

Incorporation date

Enter the incorporation date in this format: DD-MM-YYYY (E.g. 01-12-1967)

Full name*

Provide us with your full given name, avoiding the use of nicknames

First name*

Surname*

Trading name (if applicable)

Provide us with your current address*

First line of address

Second line of address

Parish

Postcode

Is there a second name on the account?*

Yes

Full name of second account holder*

Provide your preferred contact number

Mobile number

Home telephone number

Work telephone number

Date you want to close your account

Enter the date you want to close your account in this format: DD-MM-YYYY (E.g. 01-06-2025)

To send your final bill, we need an email address and forwarding address*

Email address

Provide us with your forwarding address*

First line of address

Second line of address

Parish

County/ Country (if you are moving away from Jersey)

Postcode

Provide us with any additional information that may help us to close your account

This field should be left blank

Closing your account

Company Info

Follow Us

Address

Telephone

Opening Hours